AMENDMENT TO SHIPPING TERMS
Due to the COVID-19 outbreak, shipping time frames may be slightly longer than those stated below. We thank you so much for your understanding x
We are pleased to offer FREE SHIPPING as follows -
FREE UK DELIVERY ON ORDERS OVER £80
FREE EU DELIVERY ON ORDERS OVER £100
FREE REST OF WORLD DELIVERY ON ORDERS OVER £150
Please note, we are unable to provide free delivery to EU and ROW on the Jonote backpacks and Miniland dolls and an additional shipping charge may be required on these items post checkout.
We post parcels within the UK using Royal Mail 'signed for' services which will require a signature on delivery of your beautiful pieces.
Costs are as follows -
Standard Signed For Delivery (2-5 Working Days): £3.95
Free Shipping on all orders over £80
For Overseas shipping, we use a combination of Royal Mail and Couriers. We will inform you of a tracking number once the parcel has been dispatched to enable you to keep track of the shipping status.
Costs are as follows -
Standard Delivery (4-5 Working Days): £14.95
Free Shipping on all orders over £100
Countries within the EU are Austria, Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark (excluding Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy (except Vatican City), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain (except Canary Islands) and Sweden.
Standard Delivery (6-10 Working Days): £19.95
Free Shipping on all orders over £150
Overseas customers will be liable for any import duties or other taxes, fees and charges that may arise in the country of receipt. Please contact your local customs office if you require any further information.
A restocking fee of £15 will apply should an order be returned to us or refused due to customs fees. This will be deducted from the refund.
If the total weight of your parcel is over 2kg, an additional shipping charge may be incurred. We will contact you if the total weight exceeds 2kg.
In addition, we are unable to provide free delivery to EU and ROW on the Jonote backpacks and Miniland dolls. An additional shipping charge may be required on these items post checkout.